Privacy policy

Last updated: July 21, 2026

Fiato di Vetro operates this shop and this website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (the "Services"). Fiato di Vetro is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use our Services, including when you: visit our website or any website of ours that links to this Privacy Policy; interact with us in other ways, including sales, marketing, or events. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs to the extent of the conflict.

Please read this Privacy Policy carefully, as it will help you make informed decisions about sharing your personal information with us.

Personal information we collect or process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We collect personal information about you from a variety of sources, as set out below. The information we collect and process depends on how you interact with our Services.

Information We Collect Directly From You
Information that you directly share with us through our Services may include: basic contact details such as your name, address, phone number, and email; order information such as billing address, shipping address, payment confirmation, and the items you view, add to your cart, or purchase; account information such as username and password; shopping information such as items you view, put in your cart, or add to your wishlist; customer support information such as any information you choose to include in communications with us.

Information We Collect Through Cookies
We also automatically collect certain information about your interaction with our Services ("Usage Data"). This may include information about your device and network connection, your interactions with our Services, and information collected through cookies, pixels, and similar technologies.

Information We Obtain From Third Parties
We may obtain information about you from third parties, including our service providers, payment processors, and shipping and fulfillment partners.

How we use your personal information

We use your personal information to: provide, tailor, and improve our Services; market and advertise our Services, including sending you communications about products, services, and promotions; comply with applicable laws and regulations; communicate with you, including responding to your comments and questions; screen orders for potential risk or fraud; and, as described to you when collecting your personal information, or as otherwise set out in applicable law or regulation.

How we share your personal information

We may share your personal information with third parties who perform services on our behalf, such as: payment processors; shipping and fulfillment partners; marketing and advertising partners; and our website and analytics providers (including Shopify). We may also share information as needed to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or as otherwise required by applicable law, or to protect the rights, property, or safety of Fiato di Vetro, our customers, or others.

Behavioural advertising

As described above, we may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below: Facebook: https://www.facebook.com/settings/?tab=ads; Google: https://www.google.com/settings/ads/anonymous; Bing: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads.

Additionally, you may be able to opt out of some (but not all) of these third-party services by visiting the Digital Advertising Alliance's opt-out portal at optout.aboutads.info.

Using your personal information

Applicable laws may require us to inform you of the "legal bases" on which we use your personal information for the purposes described above, including: to perform our contract with you; where necessary for our legitimate interests and where these interests do not override your rights; to comply with our legal obligations; and with your consent, where applicable.

Cookies

Like many websites, we use cookies and similar technologies (such as pixels and web beacons) to help collect information about how our Services are being used and to power certain features of our Services. A cookie is a small piece of data that a website stores on your device and can retrieve when you return. We use cookies to remember your preferences, help us understand how you interact with our Services, and improve and personalize your experience. For more information about cookies, and how to disable them, please consult the information provided by your browser.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Your rights

Depending on where you live, you may have some or all of the following rights in relation to your personal information: the right to access, correct, update, or request deletion of your personal information; the right to object to our processing of your personal information; the right to have your personal information transferred to you or a third party (data portability); the right to opt out of marketing communications; the right not to be subject to decisions based solely on automated processing; and the right to withdraw consent where we rely on consent to process your personal information.

You may exercise any of these rights by contacting us using the contact details provided in this Privacy Policy. We will consider and act upon any such request in accordance with applicable data protection laws.

United Kingdom and European Economic Area residents. If you are a resident of the United Kingdom or the European Economic Area, you may have additional rights under the UK GDPR and the EU GDPR, including the rights listed above and the right to lodge a complaint with your local data protection authority.

Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

Automatic decision-making and profiling

We do not engage in automated decision-making that produces legal or similarly significant effects concerning you.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International transfers

Your personal information may be transferred to, stored, and processed in a country other than the one in which you live, including the United States and Canada, where our service providers, including Shopify, operate. Where required, we implement appropriate safeguards for such transfers.

Minors

Our Services are not intended for use by children, and we do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page and update the "Last updated" date accordingly.

Contact us

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at fiatodivetro@outlook.fr or by mail at PRADEN Paul, 194 rue Fernand Audeguil, 33000 Bordeaux, France.